Contact
Smart ID & SOTI at Supply Chain & Logistics Forum & Expo 2025, Timișoara

2025-11-20

Smart ID & SOTI at Supply Chain & Logistics Forum & Expo 2025, Timișoara

November 2025. Digital transformation in logistics is no longer just a technology conversation. It is about market pace, operational resilience, and the ability of companies to adapt in an ecosystem where speed, accuracy, and operational safety have become critical competitiveness factors.

At a time when organizations are actively seeking practical solutions to increase productivity and maintain cost control, Smart ID and its strategic partner SOTI joined the Supply Chain & Logistics Forum & Expo 2025 in Timișoara to discuss what truly works today — in warehouses, in the field, and across distributed operations.

Organized by BusinessMark, the event brought together professionals shaping critical logistics, retail, and manufacturing flows every day. It provided the right framework for applied discussions around robust, scalable solutions and the future of supply chains.

Panel insights: visibility, AI, and operational efficiency

Moderated by Daniel Drăgan, Managing Partner at BusinessMark, the panel featured Nicu Boangiu, CTO at Smart ID, and Szabolcs Török, Senior Sales Engineer EMEA at SOTI, offering two complementary perspectives: that of an end-to-end systems integrator and that of a specialist in advanced device management and operational intelligence.

Nicu Boangiu, architect of Smart ID’s traceability and logistics efficiency solutions, highlighted how technology is reshaping operational models in organizations with complex, distributed environments. His contribution focused on the need for full operational visibility, automated data exchange between systems, and the practical integration of artificial intelligence into modern logistics processes.

From an integrator’s standpoint, automation should be viewed as a spectrum — from software and AI-driven process automation to physical task execution.

“From an integrator perspective, automation spans multiple directions. In process automation, we are talking about software technologies, AI, and machine learning. We also operate a middleware layer that enables automated data exchange between different systems.”
- Nicu Boangiu, CTO, Smart ID

This middleware layer is critical for building a coherent data ecosystem. Beyond software, Nicu Boangiu detailed how automation directly impacts operational execution and workforce management. The integration of autonomous robots and data-driven planning systems reduces reliance on manual processes, significantly improving speed and accuracy.

“There is also execution automation — transport tasks are managed by software coordinating autonomous robots that handle repetitive movements. In addition, HR process automation helps plan workforce shifts based on multiple factors, including shift structure and personal preferences.”
- Nicu Boangiu, CTO, Smart ID


Through this integrated approach, Smart ID demonstrated how technological architecture - from middleware to task execution - becomes a critical asset in an industry driven by speed and predictability.

Operational intelligence and device management at scale

Complementing this perspective, Szabolcs Török focused on the real operational impact of advanced device management and operational intelligence on warehouse and field teams. He emphasized that true efficiency is measured through improved end-user experience - in reduced task time and effort.

Over the past year, SOTI has invested heavily in operational time analysis to identify bottlenecks and has embedded AI capabilities to address scalability and customization challenges.

“To improve efficiency and user experience, we started measuring operational time. Everyone talks about AI - we finally adopted it ourselves.”
- Szabolcs Török, Senior Sales Engineer EMEA, SOTI

Rather than attempting to manually cover diverse customer requirements through predefined features, SOTI now leverages AI to dynamically adapt systems to each operational context. This capability is essential for enabling faster work execution, regardless of complexity or language barriers.

“AI enables personalized reports and databases tailored to customer needs. The solution works in all languages, which means operators feel they can complete tasks faster.”
- Szabolcs Török, Senior Sales Engineer EMEA, SOTI

Live demonstrations: applied technology for real operations

At the Smart ID & SOTI stand, visitors experienced firsthand how applied automation supports real operational environments. The SOTI ONE Platform was a key highlight - a unified software ecosystem delivering full control, real-time visibility, and enterprise-grade security across mobile devices, printers, and IoT assets.

Live demonstrations showed how advanced device management removes workflow bottlenecks while ensuring data security and operational stability.

In parallel, Smart ID presented logistics-focused solutions, including:

  • intelligent conveyor systems and pick/put-to-light solutions;

  • pick & pack applications;

  • Smart Inventory Management;

  • full traceability and industrial mobility technologies.

Together, these solutions illustrated how technology can eliminate bottlenecks, accelerate critical activities, and increase productivity per operator in a safe and predictable manner.

Complementary solutions for a connected, resilient supply chain

Participants showed strong interest in how entire logistics chains can be orchestrated from a single control point and how diverse technologies can be integrated into a unified solution. This is where the combined expertise of Smart ID and SOTI becomes evident, forming an infrastructure designed to meet modern logistics requirements: speed, visibility, mobility, predictability, and security.

  • Smart ID acts as an end-to-end systems integrator, delivering mobile applications, WMS, middleware, traceability, industrial mobility, and workflow automation.

  • SOTI provides a unified platform for device fleet management, security, real-time monitoring, and centralized configuration.

Industry trends: from efficiency to operational intelligence

Audience engagement and panel discussions highlighted several clear trends shaping the near future of supply chains:

  • logistics workflows are becoming fully digital and integrated;

  • automation must be modular and scalable;

  • device management is critical for operational resilience;

  • AI is being adopted in practical, measurable ways;

  • security across distributed operations is a top priority.

Companies are increasingly focused on solutions that improve resource management, reduce downtime, and maintain consistent operational performance.

Conclusion

The presence of Smart ID and SOTI at Supply Chain & Logistics Forum & Expo 2025 Timișoara reinforces a key message: the future of logistics is built on intelligent technologies, integrated solutions, and end-to-end visibility.

In a market where speed and accuracy define competitiveness, technological architecture plays a decisive role. Together, Smart ID and SOTI continue to support organizations transforming logistics operations into connected, secure, and resilient ecosystems - ready for tomorrow’s challenges.